2009 NTC Preview: Dahna Goldstein and Bev Magda on Managing Change

Dahna GoldsteinBev Magda

I used to do technology consulting with nonprofits, and I found that the work was about 10% technology, 90% psychology. The best software in the world won't do an organization any good if they can't get their staff to use it. Of course, knowing that isn't enough: Anyone who's engaged in implementing technology projects at nonprofits needs a whole slew of tools to help navigate the change management waters.

NTEN is very lucky that Dahna Goldstein, founder of PhilanTech, wrote the chapter "Managing Technology Change" in our about-to-be-published book, Managing Technology to Meet Your Mission. We're even luckier that she's teaming up with Bev Magda, CIO of the Humane Society of the United States for a session at the 2009 NTC, "Technology Ch-Ch-Ch-Change: Managing Technological Change in Your Organization".  

They took some time out to chat with me about their session, and why ROI isn't always the way to convince folks that change is good.

Turns out, Bev has never been to San Francisco before, and Dahna smartly recommended that she not miss out on the famous Ghiradelli chocolate while she's there. I could not agree more. If you get a chance, pick me up some caramel squares while you're there, Bev!